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Borui Advanced ASMPT achieves intelligent operation and maintenance upgrade with Virtual Assist
2025-08-27
Apollo Fire Detectors, LLC is a manufacturer dedicated to the research and production of high-quality fire detection systems. The company has eight employees who jointly manage a highly diversified machine tool equipment system, including three complete SIPLACE SMT production lines and over 40 manufacturing systems.
The technological challenges faced by Apollo
In the past, the required professional knowledge often relied on the experience of senior employees or was scattered and recorded in difficult to retrieve PPT documents. Due to the lack of systematic knowledge accumulation and efficient retrieval tools, problem solving also heavily relies on individual experts, which not only affects efficiency but also restricts newcomers from quickly getting started.
ASMPT provides solutions for Apollo
To break this bottleneck, Apollo introduced ASMPT's AI intelligent assistant - Virtual Assist. This is an electronic manufacturing intelligent assistant based on AI and natural language processing (NLP), specifically designed for SMT electronic factories.
With the help of Virtual Assist, Apollo employees no longer need to consult cumbersome manuals or scattered documents. They can quickly obtain relevant information on device operation, maintenance, and troubleshooting through voice input or natural language questioning. The built-in knowledge base of the system not only includes operation guides, videos, and service records, but can also integrate its own devices according to Apollo's needs to achieve customized support.
Not only that, Apollo also incorporates its own equipment into the Virtual Assist system, allowing the team to consolidate internal knowledge in a structured manner and establish a unified and sustainable information platform. This allows valuable experience to be accumulated and inherited within the enterprise, avoiding knowledge gaps caused by personnel turnover.
With the help of Virtual Assist, Apollo not only improves the productivity and stability of equipment maintenance, but also lays a solid foundation for building a more efficient and intelligent manufacturing system.
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